HubPMS

The day at a glance: occupancy, arrivals, tonight's revenue and the alerts that need someone.

• Occupancy and arrivals
• Tonight's revenue
• Alerts in one place

A drag-and-drop tape chart: move or extend a stay and the change follows to every connected channel.

• Drag, move and extend stays
• Changes follow to connected channels
• Time Machine slider on the same grid

Every booking from every source, with an immutable event timeline and overbooking protection enforced in the database.

• All sources in one list
• Immutable event timeline per booking
• Database-level overbooking protection

Guest profiles with cross-channel identity matching and a merged stay history.

• Profiles and preferences
• The same guest recognised across channels
• Merged history

Seasons, derived rates, restrictions and the property's own tax and fee rules, applied by the pricing engine.

• Seasons and derived rates
• Restrictions
• Tax and fee rules applied to every folio

Certified connections to booking channels such as Booking.com and Airbnb, with an add-channel wizard, room and rate mapping, and a log for every push.

• Add-channel wizard and mapping
• Rates and availability pushed to each channel
• Per-channel push logs

Cleaning tasks created from room movements and a room board that works on a phone.

• Automatic tasks from check-outs and moves
• Phone-friendly room board

Folios, invoices, deposits and refunds, with every line traceable to its source.

• Folios and invoices
• Deposits and refunds
• Every line traceable

Occupancy, ADR, RevPAR, channel mix and pickup, exportable to CSV and PDF.

• Occupancy, ADR and RevPAR
• Channel mix and pickup
• CSV and PDF export

Bring reservations in from a CSV export, with a mandatory dry-run preview before anything is written.

• CSV import
• Dry-run preview first

A commission-free booking widget and hosted page with live rates.

• Widget for the property website
• Hosted booking page
• Live rates and availability

A finished property website generated from the data already in the PMS.

• Built from PMS content
• Booking engine included

Price suggestions inside guardrails the owner sets, with a simulator to test them first.

• Suggestions within guardrails
• A simulator before going live

Tonight's empty rooms: a flash price and a walk-in QR from one action; the message to past guests is being connected.

• Flash price across channels
• Walk-in QR for the lobby
• Message to past guests (in setup)

Late checkout, upgrades and extras offered at the right moment and added to the folio.

• Late checkout and upgrades
• Extras straight to the folio

Evidence records and a ready complaint draft when a reseller undercuts the property; the automatic price scanner is being connected.

• Evidence kept for each case
• Complaint draft
• Automatic price scanning (in setup)

One inbox for guest messages; incoming messages are live and verified, outgoing delivery on SMS and WhatsApp is being connected.

• One inbox for the team
• Verified incoming messages
• Outgoing SMS and WhatsApp (in setup)

Identity upload, signature, payment and upsells completed before arrival.

• ID upload and signature
• Payment step before arrival
• Upsells in the same flow

Any tablet becomes a self check-in desk.

• Self check-in on a tablet

Door codes created at check-in and revoked at check-out; connections to lock brands are being set up.

• Code lifecycle automated
• Lock-brand connections (in setup)

An Apple or Google Wallet pass with room, dates and door code, which updates itself if the code changes.

• Wallet pass per stay
• Updates when the code rotates

Door codes and cleaning shift to the real arrival time; the live flight-data source is being connected.

• Code and cleaning shift logic
• Live flight data (in setup)

Reviews in one place, with AI-drafted replies and keyword trend alerts.

• Reviews together
• AI reply drafts
• Trend alerts on keywords

Drafts, summaries and import mapping, with the credit cost shown on every AI action before it runs.

• Drafts and summaries
• Import mapping
• Cost shown before each action

Understands the request, checks availability, quotes and holds the room; the phone line itself is being connected.

• Availability, quotes and holds
• Caller's language
• Phone line connection (in setup)

Ask the property for an operational action by message and get a confirmation; the WhatsApp connection is being set up.

• Operational intents
• Confirmation of every action
• WhatsApp connection (in setup)

A while-you-slept digest each morning, with a trust dial for what it may handle alone.

• Overnight digest
• Adjustable autonomy

A daily brief delivered on the owner's chosen channel.

• Daily brief
• Delivered per channel

Phone photos turned into listing-ready sets, approved by the owner before use.

• Listing-ready photo sets
• Owner approval before use

Collision prediction with one-click resolution, on top of the database-level protection.

• Collision prediction
• One-click resolve

Replay the calendar at any moment: who changed what, and when.

• Replay any moment
• Who, what and when

A one-click evidence pack as PDF for chargebacks and disputes.

• Evidence pack in one click
• PDF for chargebacks

Every property on one wall, sorted by what needs attention.

• All properties together
• Sorted by urgency

A staff app for iOS and Android: approvals, push notifications and the room board.

• Approvals and push
• Room board on the phone

A REST API with keys, webhooks, an outbox and a delivery log.

• REST API and webhooks
• Keys and delivery logs

Users, groups, per-module rights and two-factor sign-in, managed by the HubPMS team for each property today.

• Per-module rights
• Two-factor sign-in
• Self-service team screen (in preparation)

A package with module toggles and AI credits — every module priced transparently, with the cost shown before a click.

• Module toggles
• AI credits
• Cost shown before each action

Property content, policies, a first-run setup wizard and data export.

• First-run wizard
• Data export at any time